Softphone

PCIT NETWORKS offers the best suitable Hosted VoIP SERVER Services in better price.

PCIT is one of the most reliable, innovative and best-in-breed VoIP telecom solution provider in the industry. Backed with extensive experience and appetite for innovation and creativity, we have emerged as a trademark of quality in the market. Our pragmatic approach and expertise in offering a wide range of Hosted VoIP solutions allow us to keep ahead of inflexion in technology and competition. Our offerings, especially Hosted Softswitch, Hosted Softphone and Anti Block Solution in particular are regularly asked by top-notch companies, enterprises, Next- Gen Service Providers (ITSPs), Wireless Internet Service Providers(WISPs), Telephone Companies (TELCOs) and Original Equipment Manufacturers (OEMs) around the globe.

With our Hosted VoIP solutions, several companies are saving potentially expensive costs of investing in VoIP equipment and its management. The solutions can be branded any way you need so that you can quickly build a profitable ITSP business, with no capital investment, without purchasing your own infrastructure. Each solution is cloud or dedicated based, highly scalable, customizable and can be deployed easily in business need.

Softswitch

PCIT NETWORKS offers the best suitable Hosted VoIP SERVER Services in better price.

PCIT is one of the most reliable, innovative and best-in-breed VoIP telecom solution provider in the industry. Backed with extensive experience and appetite for innovation and creativity, we have emerged as a trademark of quality in the market. Our pragmatic approach and expertise in offering a wide range of Hosted VoIP solutions allow us to keep ahead of inflexion in technology and competition. Our offerings, especially Hosted Softswitch, Hosted Softphone and Anti Block Solution in particular are regularly asked by top-notch companies, enterprises, Next- Gen Service Providers (ITSPs), Wireless Internet Service Providers(WISPs), Telephone Companies (TELCOs) and Original Equipment Manufacturers (OEMs) around the globe.

With our Hosted VoIP solutions, several companies are saving potentially expensive costs of investing in VoIP equipment and its management. The solutions can be branded any way you need so that you can quickly build a profitable ITSP business, with no capital investment, without purchasing your own infrastructure. Each solution is cloud or dedicated based, highly scalable, customizable and can be deployed easily in business need.

Predictive Dialer

A predictive dialer dials a list of telephone numbers and connects answered dials to people making calls, often referred to as agents. Predictive dialers use statistical algorithms to minimize the time that agents spend waiting between conversations, while minimizing the occurrence of someone answering when no agent is available.

When dialing numbers one at a time, there are two sources of delay. First, only some fraction of dials is answered. So, for example, if 1 out of 3 dials are answered, a predictive dialer might dial 3 lines every time an agent becomes available. Second, even dials that are answered take some time before being picked up. If it typically takes 10 seconds for someone to pick up, and conversations typically last 90 seconds, a predictive dialer might start dialing at 80 seconds.

Dialing one number at a time, only when an agent is available, typically keeps agents utilized for 40 minutes per hour (33% idle time). Predictive dialing can increase utilization to 57 minutes per hour.

Predictive dialers may be standalone hardware devices, or they may be integrated in software with call center or contact center platforms. When integrated, the dialer often also performs less aggressive dialing modes, such as power, progressive, or preview dialing.

Dedicated Server

Our Fully Managed Dedicated Servers 100% Network Uptime GuaranteeOur Dedicated servers are Available with Linux, Windows and VMware ESXi operating systems. We will setup everything and make ready to go for you. We have our own technicians who work round the clock 24x7x365 in back-end. Therefore you do not need to worry about any technical issue; we will take care for you.

  • Full Root Access - Highly customizable
  • Dedicated IP Address
  • Fortinet Hardware Firewall
  • SSD Option with Hardware Raid Card
  • DDoS Protection

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